Honour Bound – Booking Terms & Conditions

These Booking Terms & Conditions set out the agreement between Honour Bound Tours (“Honour Bound”, “we”, “us”, “our”) and the traveller (“you”, “your”). By booking a tour with us, you agree to these terms.

1. Reservations & Deposits

A 20% non-refundable deposit per person is required at the time of booking.

Bookings are not confirmed until the deposit has been received and written confirmation issued by Honour Bound.

2. Final Payment

The balance of the tour price must be paid no later than 60 days prior to departure.

If final payment is not received by this date, Honour Bound reserves the right to cancel the booking and retain the deposit.

3. Pricing & Currency

All prices are in New Zealand Dollars (NZD) and are subject to change without notice until deposit is received.

Prices are based on twin or double share accommodation.

Solo travellers may request to be matched with a same-sex companion. If this is not possible, or if a single room is preferred, a single supplement surcharge will apply.

All advertised prices are per person, unless otherwise stated.

4. What’s Included

Accommodation in quality hotels or lodges as specified in the itinerary (or similar).

Transport in modern, air-conditioned coaches.

Meals and entrance fees as outlined in each itinerary.

Services of a professional tour driver/guide.

5. What’s Not Included

Airfares to/from tour start and end points, unless stated.

Travel insurance (strongly recommended).

Optional activities not listed in the itinerary.

Items of a personal nature (laundry, drinks, telephone, tips, etc.).

6. Tour Departures

All tours are subject to a minimum number of travellers.

Departures are not guaranteed until confirmed.

Honour Bound reserves the right to cancel or reschedule tours if minimum numbers are not met or in the event of circumstances beyond our control.

7. Cancellations by Traveller

All cancellations must be received in writing.

Deposits are non-refundable.

Cancellation charges apply as follows:

60+ days prior to departure – deposit retained.

30–59 days prior to departure – 50% of total tour price retained.

0–29 days prior to departure – 100% of total tour price retained.

No refunds are available for unused services or early termination of the tour.

8. Cancellations or Alterations by Honour Bound

Honour Bound may cancel or alter tours due to operational requirements, force majeure, or insufficient traveller numbers.

If cancellation occurs prior to departure, travellers will be offered:

A transfer to an alternative tour, or

A refund of monies paid (excluding incidental expenses such as flights, visas, insurance).

Honour Bound is not responsible for costs incurred outside of the tour (e.g., connecting travel, accommodation, or insurance).

9. Health, Fitness & Responsibilities

By booking, you confirm you are in good health and able to participate in the tour.

Passengers with medical conditions, reduced mobility, or dietary needs must advise Honour Bound at the time of booking.

Honour Bound reserves the right to refuse a booking if, in its reasonable opinion, the traveller cannot safely participate.

Passengers requiring special assistance must travel with a companion.

10. Baggage

Each traveller is entitled to carry one suitcase (max 23kg) plus one small carry-on bag.

Oversized or excess baggage is not guaranteed carriage and may incur additional fees.

11. Rooming & Seating Arrangements

Twin or double share accommodation is standard.

Solo travellers may be matched with a same-sex roommate when possible.

Requests for specific coach seating cannot be guaranteed but will be accommodated where possible.

12. Force Majeure

Honour Bound accepts no liability for failure to perform due to events beyond our control, including but not limited to natural disasters, pandemics, civil unrest, government restrictions, strikes, weather events, or acts of God.

13. Travel Insurance

Comprehensive travel insurance is strongly recommended to cover cancellation, medical expenses, lost baggage, and other unforeseen circumstances.

14. Complaints & Disputes

Any complaints should first be raised with the tour leader/driver while on tour.

If unresolved, complaints must be submitted in writing to Honour Bound within 30 days of tour completion.

15. Photography & Marketing Use

By participating in a tour, you consent to Honour Bound using images taken during the tour for marketing purposes, unless you request otherwise in writing.

16. Liability & Indemnity

Honour Bound arranges services provided by third-party suppliers (hotels, attractions, transport). While every care is taken, Honour Bound is not liable for the acts or omissions of these providers.

To the extent permitted by law, Honour Bound excludes all liability for direct or indirect loss, injury, or damage arising from participation in its tours.

17. Governing Law

These Terms & Conditions are governed by the laws of New Zealand.